ANASTASIA Candle Holders

SHIPPING AND DELIVERY

• We deliver worldwide
• We deliver all our orders on business days (Monday - Friday)
• Online processing time up to 1-3 business days
• Delivery time is within 10-21 business days depending on the city
• Rush delivery within USA up to 10 days
• We ship the orders in a waterproof soft pack
• When your package is shipped out we will e-mail you your tracking number so you can check the status of your package
• for International orders - To avoid any duty and Customs charges we can mark the order as «gift»
• Any questions on delivery and shipping, please contact our customer service team at love@battesimo.love
• ECONOMY shipping - $10 up to 15-21 business days to any country in the world
• EXPRESS shipping (UPS) - $25 up to 5-10 business days to any country in the world

DUTY and CUSTOMS

Please be aware of any customs/duty charges as well as any VAT or country specific taxes that may apply as these are the responsibility of the buyer and we have no control over these costs.

*Please note - We can mark the order as "gift" when shipping internationally to avoid any customs charges but sometimes it happens.

SECURE SHOPPING

For your convenience, we accept all major credit cards (American Express, VISA, MasterCard, JCB and Discover/Novus) and PayPal.

For international customers, we accept various local payment methods, depending on your locale. if you have issues with ordering online please contact us at 1-307-381-8190 / 1-929-588-7694.

Battesimo is committed to providing a safe shopping environment. Our Secure Shopping Commitment helps protect against unauthorized charges on your credit card. We use state-of-the-art layers of protection, including encryption safeguards like Secure Sockets Layer (SSL) when you transmit information from your computer or mobile device to our sites.

Your debit or credit card will be “pre-authorized" with your card issuer at the time you place your order. This may trigger an “authorization hold” on your card. For debit cards, which draw on funds in a bank account, during the “authorization hold” the amount of your purchase remains in your account but is no longer available to you. For credit cards, the charge is not processed during the “authorization hold,” but the amount may be deducted from your available line of credit.

Your debit or credit card will only be charged once we ship your items to you. If your order is sent in multiple shipments, you will be charged for each part of your order when it ships (you will see multiple, smaller amounts charged to your account). Battesimo is not responsible for overdraft fees.

It can typically take 3 to 7 days after you place your order for the purchase amount to clear your account. Your bank or credit card company controls the timing of authorizations and payments from your account—for more details, please check with your bank or credit card company.

The protection of your personal information is important to us, and as a result, we do not accept orders via email. We will gladly accept your order by phone at 1-307-381-8190 / 1-929-588-7694.